Privacy Policy

At Lunessa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. Please read this policy carefully to understand our practices regarding your personal data.

We collect information that you provide directly to us, including:

• Name, email address, and contact details
• Billing and shipping addresses
• Payment information
• Order history and preferences
• Communications with our customer service team

We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchases
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, shipping companies)
• Law enforcement or regulatory authorities when required by law
• Business partners with your explicit consent

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your data
• The right to correct inaccurate information
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@lunessa-vip.shop